APi National Service Group
APi National Service Group (NSG) specializes in fire protection
services and provides a one point of contact for customers with a regional or national portfolio of
properties and desire a coordinated and consistent level of service for inspections and repair or
maintenance of their fire suppression and life safety systems.
Services provided by APi NSG include code required testing and inspections, repair/maintenance
services, and retrofits of fire suppression and life safety systems. We inspect and service all types
of fire suppression and life safety systems including fire sprinkler systems (wet, dry, pre-action,
deluge, anti-freeze and standpipes), fire pumps, alarm and detection systems, emergency lighting,
portable extinguishers, backflow devices, and special hazards systems.
By partnering with the APi National Service Group and the APi Fire Protection Group, one of the largest
and most respected service and system providers in the field of fire protection, our National Account
customers experience the convenience of working with a single qualified resource to better manage their
properties' fire protection and life safety systems.
Our National Account customers achieve greater consistency by working through one point of contact and
can be assured that their fire protection and life safety systems will be regularly inspected, tested,
repaired and serviced to optimize system performance and reliability.
Our Customers Receive
- One Phone Number:
- APi National Service Group's representatives support our National Account clients
24/7 with a toll free number for service anywhere in the United States or Canada.
Our customer representatives dispatch the service calls to the appropriate APi Fire
Protection branch office or affiliate for immediate service and follow up.
- Dedicated Client Account Team:
- A dedicated account representative and administrator are assigned to your account
for all day-to-day support and servicing of your accounts needs.
- Coordinated/Consistent Level of Service for all Properties:
- Assurance that their facilities' fire suppression and life safety systems are
regularly tested, inspected, and serviced to achieve optimal performance and insurance
savings.
- Centralized Accounting:
- All client invoices are generated from APi NSG and all payments are remitted
to APi NSG.
- Customized Services:
- Many clients require customized service. Your APi National Service Group account
team will work with you to ensure our services meet your specific needs.
- Training:
- Upon request, APi National Service Group coordinates both formal and informal
training for our National Account clients on the operation and maintenance of their
fire protection and life safety systems as well as code required testing/inspection
requirements to enhance our client's education, understanding and management of
fire and life safety-related equipment. APi NSG can also assist our clients in developing
a regular preventative maintenance program.